Growth
Doing your own support in the early days
Why founders should do their own customer support early: how the support inbox reveals product truth, what you lose by delegating it too soon, and when to finally hand it off.
Category
Growth
Launching, marketing, distribution, and sales. The unglamorous mechanics of getting products in front of the people they are for.
16 articles
Articles in Growth
Growth
Your first ten customers come from you
Why a startup's first ten customers come from founder effort, not channels: doing things that do not scale, learning from direct sales, and earning the right to automate later.
Growth
The books that actually shaped how we grow products
The durable growth lessons come from a few timeless books, not the latest tactics. Here are the three that rewired how we build, and the one principle underneath them.
Growth
Referral programs that survived past v1
Dropbox's referral worked because of its underlying product economics, not its referral loop. The three preconditions a program needs to outlive its first six months.
Growth
Sales pages: structural patterns from top-converting examples
Hook, problem, demonstration, proof, CTA: the structure is settled. What separates a 1.5% page from an 8% one is almost entirely execution of the opening.
Growth
Publish the timeline
Committing to a delivery window in public is a trust signal most service businesses avoid. A look at how one digital agency turns scope into a sales argument.
Growth
The death of the webinar, or its resurrection
Webinar live-attendance rates fell hard after 2020. The format did not die; it quietly turned into an on-demand content factory. The data tells both stories.
Growth
Pricing page patterns: what works in 2026 across SaaS
Why the three-tier pricing page persists, how usage-based pricing is eroding flat tiers, and what Notion, Linear, and Figma's redesigns reveal about the future.
Growth
The TikTok B2B Paradox
Most B2B brands fail on TikTok. The one exception is a founder-led, product-context account, and the platform punishes anything less.
Growth
The Arabic-language SEO opportunity
Arabic is the fastest-growing internet language by usage but one of the smallest by indexed quality content — the asymmetry has been documented for years and is finally being
Growth
SEO is not dead, but it's different now: the GEO playbook
How to adapt your content strategy for generative engine optimization (GEO): entity signals, primary-source citation patterns, and a 30-day checklist for publishers.
Growth
LinkedIn's algorithm in 2026: what changed
LinkedIn's 2024 algorithm shift punished external links and engagement bait while rewarding video and dwell time. Here is what that means for posting in 2026.