Product
Build versus buy for your internal tools
A founder's framework for build versus buy on internal tools: when off-the-shelf is enough, when custom software is worth it, and how to commission a build without wasting money.
Tag
operations
13 articles tagged with this topic
Articles tagged operations
Operations
Letting someone go without breaking the team
How founders let someone go without damaging the team: why waiting too long costs more, handling the exit with dignity, and what the people who stay learn from how you do it.
Operations
The founder's weekly review
Why founders need a weekly review: how one honest hour of reflection catches drift early, what to look at, and building the habit that keeps a company pointed the right way.
Operations
The job description that gets your first hire right
How founders write a first-hire job description that works: defining the real role, being honest about stage and scope, and screening for the person a small team actually needs.
Operations
The year after launch: owning, maintaining, and changing custom software
What non-technical founders should settle before launch: code and data ownership, a real handover, and maintenance terms that keep custom software an asset for years.
Money
The cost of running a 10-person agency in Beirut
Beirut offers a structural cost advantage over US-EU hubs for digital agencies, but the savings come with friction that does not show in any line item.
Operations
Performance reviews for small teams: the minimum viable version
Most small teams copy enterprise review systems that are already broken. The fix is a weekly check-in and a quarterly forward-looking conversation.
Product
Feature flags that survived: lessons from LaunchDarkly, Flagsmith, GrowthBook
Why the A/B testing framing oversold the category, and what the market actually rewards.
Money
Services pricing: the floor, the anchor, the ceiling
Across legal, agency, and MSP services, pricing in 2026 has converged on a three-point structure — floor, anchor, ceiling — and the operators who document it follow the same
Operations
Outsourcing vs in-house: the math at scale
Why the outsource-vs-in-house decision is a coordination question, not a cost question, and how to find the real inflection point.
Money
USD invoicing from MENA: the mechanics
The four infrastructure paths for receiving USD into a MENA business, their failure modes, and a working stack for 2026.
Operations
All-hands meetings: who killed them and why
Why the all-hands meeting is disappearing from mid-stage companies and what replaces it: recorded updates, written memos, and async video.