Growth
Doing your own support in the early days
Why founders should do their own customer support early: how the support inbox reveals product truth, what you lose by delegating it too soon, and when to finally hand it off.
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2 articles tagged with this topic
Growth
Why founders should do their own customer support early: how the support inbox reveals product truth, what you lose by delegating it too soon, and when to finally hand it off.
Product
What a non-technical founder should know before commissioning a mobile app: realistic timelines, native versus cross-platform, code ownership, and choosing a partner.